RAM Archives - Evans Automotive Inc

2017 RAM ProMaster 2500
Mileage
68,263
Service Date
2/20/2024
Services Performed
CLIENT REQUESTS MINOR MAINTENANCE SERVICE TO INCLUDE SYNTHETIC OIL CHANGE, WITH UP TO 5 QUARTS OF SYNTHETIC OIL, NEW OIL FILTER, INSPECT CONDITION OF ALL OTHER FLUIDS AND TOP OFF AS NEEDED, INSPECT AIR FILTER, PERFORM MAINTENANCE INSPECTION AND CHECK AND ADJUST TIRE PRESSURES. ADVISE CLIENT OF ANY NEEDED REPAIRS OR SERVICE.
ROTATE TIRES. VISUALLY INSPECT TIRES/BRAKES.
CUSTOMER COMPLAINT OF BRAKES. FOUND THAT THE FRONT AND BACK ROTORS ARE RIGGED AND NOT ENOUGH LEFT TO RESURFACE. ALSO FOUND THAT THE RIGHT FRONT PADS WEAR BAR WIRE WAS CUT. RECOMMEND FRONT AND REAR PADS AND ROTORS. Replaced both front and back pads and rotors test drove no issues. Complete
DAVIS H. gave our service a 5 star review on 2/21/2024
2015 RAM 2500 HD
Mileage
182,544
Service Date
12/21/2023
Services Performed
PULLED VEHICLE IN AND FOUND THE COOLANT IS LEAKING OUT OF THE HEATER CORE HOSE AT THE CYLINDER HEAD QUICK CONNECT. ALSO FOUND THE LOWER COOLANT HOSE FROM THE DEGAS BOTTLE TO THE BLOCK IS LEAKING. AND THE DEGAS BOTTLE IS CRACKED . THE VEHICLE WILL NEED TO HAVE BOTH HOSES AND THE DEGAS BOTTLE REPLACED AND THE CLAMPS FOR THE HOSES AND THE COOLANT CAP .THE VEHICLE HAS BEEN OVER HEATED AND MAY HAVE DAMAGED THE ENGINE IT WILL NEED TO HAVE ALL THE REPAIRS DONE ON THE COOLING SYSTEM AND BE TEST DRIVEN TO SEE HOW BAD THE DAMAGE IS THE ENGINE SEEMS TO RUN OK AT THIS TIME BUT WONT KNOW TILL THE COOLING SYSTEM IS REPAIRED AND A GOOD TEST DRIVE IS PERFORMED ALSO RECOMMEND THE HEATER CORE BE FLUSHED AT THIS TIME DUE TO A KNOWN PROBLEM WITH THE YEAR AND MAKE VEHICLE HAS POOR HEATER CORE FLOW AND REPLACE THERMOSTAT AND GASKET WORK PERFORMED FOR REPAIR REMOVE AND REPLACED THE COOLANT BOTTLE THE LOWER HOSE FROM THE COOLANT BOTTLE TO THE UPPER HEATER HOSE AND THE QUICK CONNECT AT THE CYLINDER HEAD REMOVE AND REPLACED THE THERMOSTAT AND FLUSHED THE HEATER CORE DRAINED THE COOLING SYSTEM RE ASSEMBLED AND TOPPED OFF COOLING SYSTEM TEST DROVE VEHICLE AND VERIFIED NO LEAKS AND VERIFIED THAT THE VEHICLES DOES NOT OVER HEAT AT THIS TIME IT DID SMELL LIKE THE VEHICLES ENGINE HAS BEEN PREVIOUSLY OVER HEATED SO AN EYE NEEDS TO BE KEPT ON THE COOLING SYSTEM FOR THE FIRST COUPLE WEEKS TO MAKE SURE THEIR ARE NO OTHER ISSUES WITH THE COOLING SYSTEM OR HEAD GASKET
GENE R. gave our service a 5 star review on 12/22/2023
2018 RAM 1500
Mileage
63,149
Service Date
8/9/2023
Services Performed
PREFORMED PRESSURE TEST, FOUND LEFT REAR HEAD GASKET SEAL WAS LEAKING .CHECKED AND FOUND THE HEADS LEAKING EXTERNALLY PULLED THE HEADS AND INSPECTED AND FOUND ROUGH SURFACE ON THE ENGINE BLOCK AND HEADS CLEANED THE BLOCK AND THE HEADS AND RE INSTALLED WITH NEW GASKETS AND TOPPED OFF ALL FLUIDS AND TEST DROVE VEHICLE RUNS GOOD AT THIS TIME WITH NO VISIBLE LEAKS BUT SHOULD HAVE HAD A NEW ENGINE INSTALLED OR IT SENT OUT AND THE BLOCK DECKED AND THE HEADS SURFACED CLIENT DECLINED THOSE REPAIRS AT THIS TIME SO THE VEHICLE WAS RE ASSEMBLED WITH NEW GASKETS
CLIENT REQUESTS MINOR MAINTENANCE SERVICE TO INCLUDE SYNTHETIC OIL CHANGE, WITH UP TO 5 QUARTS OF SYNTHETIC OIL, NEW OIL FILTER, INSPECT CONDITION OF ALL OTHER FLUIDS AND TOP OFF AS NEEDED, INSPECT AIR FILTER, PERFORM MAINTENANCE INSPECTION AND CHECK AND ADJUST TIRE PRESSURES. ADVISE CLIENT OF ANY NEEDED REPAIRS OR SERVICE.
CHASE L. gave our service a 5 star review on 8/11/2023
2017 RAM ProMaster City
Mileage
149,607
Service Date
9/22/2022
Services Performed
CLIENT REQUESTS MINOR MAINTENANCE SERVICE TO INCLUDE SYNTHETIC OIL CHANGE, WITH UP TO 5 QUARTS OF SYNTHETIC OIL, NEW OIL FILTER, INSPECT CONDITION OF ALL OTHER FLUIDS AND TOP OFF AS NEEDED, INSPECT AIR FILTER, PERFORM MAINTENANCE INSPECTION AND CHECK AND ADJUST TIRE PRESSURES. ADVISE CLIENT OF ANY NEEDED REPAIRS OR SERVICE.
DERICK gave our service a 5 star review on 9/23/2022
2017 RAM 1500
Mileage
50,894
Service Date
2/14/2022
Services Performed
CUSTOMER REQUESTS INSTALLATION OF AIR LIFT SUPPLEMENTAL AIR BAGS. INSTALLED AIR COMPRESSOR ON RIGHT SIDE OF FRAME AND AIR BAGS BEHIND REAR SPRINGS. COMPRESSOR WIRED TO IGNITION VOLTAGE, TURNS ON WHEN KEY IS ON. PAIRED WIRELESS REMOTE AND CHECKED OPERATION. BAGS AIR UP AND DO NOT LEAK. MIN PRESSURE 5PSI. MAX PRESSURE 100PSI. COMPLETE
DANNY S. gave our service a 5 star review on 2/16/2022
2014 RAM 3500 HD
Mileage
103,720
Service Date
5/27/2021
Services Performed
CHECKED ALL FLUIDS,TIRE PRESSURES AND OVERALL CONDITION OF UNDER CAR COMPONENTS
PASSES COMMERCIAL VEHICLE INSPECTION
Completed Diesel Emission Test
CHECKED TRAILER WIRING AND FOUND SOME BROKEN WIRES. TRACED BACK THE TRAILER POWER WIRE AND FOUND THAT THE FUEL FILLER HOSE HAD RUBBED THROUGH THE WIRE. REPAIRED POWER WIRE AND REPAIRED OTHER REAR HARNESS WIRES THAT HAD DAMAGE. RECHECKED TRAILER LIGHT OPERATION AND FOUND IT TO BE GOOD. COMPLETE
WINDSHEILD, INVOICE#1-20739
DOUG S. gave our service a 5 star review on 5/28/2021
2012 RAM Pickup
Mileage
154,529
Service Date
5/26/2021
Services Performed
BOTH AIRBAGS WERE BLOWN, USED CUSTOMER SUPPLIED PARTS TO REPLACE BOTH AIRBAGS. LINES LEADING FROM AIRBAGS TO VALVE STEM LOOK GOOD AND ARE INSTALLED CORRECTLY. BIKE RACK IS LOCKED ON HITCH PREVENTING ME FROM AIRING UP THE NEW AIRBAGS SO CUSTOMER WILL NEED TO AIR THEM UP BEFORE USE TO VERIFY NO LEAKS. COMPLETE
KIRK M. gave our service a 5 star review on 5/27/2021
2015 RAM 1500
Mileage
117,294
Service Date
5/13/2021
Services Performed
CHECKED ALL FLUIDS,TIRE PRESSURES AND OVERALL CONDITION OF UNDER CAR COMPONENTS
CLIENT REQUESTS MINOR MAINTENANCE SERVICE TO INCLUDE SYNTHETIC OIL CHANGE, WITH UP TO 5 QUARTS OF SYNTHETIC OIL, NEW OIL FILTER, INSPECT CONDITION OF ALL OTHER FLUIDS AND TOP OFF AS NEEDED, INSPECT AIR FILTER, PERFORM MAINTENANCE INSPECTION AND CHECK AND ADJUST TIRE PRESSURES. ADVISE CLIENT OF ANY NEEDED REPAIRS OR SERVICE.
FOUND THAT THIRD BRAKE LIGHT AND BED LIGHTS WERE OUT. REMOVED AND REPLACED WITH NEW BULBS AND RECHECKED. ALL LIGHTS ARE OPERABLE. COMPLETE
FOUND TO BE INTERNAL ENGINE CONCERN, RECOMMEND ENGINE REPLACEMENT. CUSTOMER DECLINED REPAIRS AT THIS TIME.
REPLACE BATTERY
JAMES A. gave our service a 5 star review on 5/13/2021
2013 RAM 1500
Mileage
23,503
Service Date
1/12/2021
Services Performed
COMPLETED
REMOVE THE NEEDED SHIELDS AND COVERS TO GAIN ACCESS AS NEEDED TO THE FRONT DIFFERENTIAL COVER BOLTS AND COVER. CLEAN THE GASKET SEALING SURFACES AND COVER. CLEAN OUT THE FRONT DIFFERENTIAL AND REASSEMBLE WITH NEW HEAVY DUTY SEALER AND/OR GASKET. FILL WITH
REMOVE THE NEEDED SHIELDS AND COVERS TO GAIN ACCESS AS NEEDED TO THE REAR DIFFERENTIAL COVER BOLTS AND COVER. CLEAN THE GASKET SEALING SURFACES AND COVER. CLEAN OUT THE REAR DIFFERENTIAL AND REASSEMBLE WITH NEW HEAVY DUTY SEALER AND/OR GASKET. FILL WITH F
John W. gave our service a 5 star review on 1/13/2021
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Services Performed

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